Known Issues

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Known Issues

Notes about known issues with Adobe Connect:

  • The Enable Enhanced Security parameter should be unchecked in the Administration – Account – More Settings for this plugin to work. Perhaps it’s an undocumented feature or a bug, but the list of meetings is unavailable when this feature of Adobe Connect is enabled, although authentication of this plugin supports SSL and the process completes successfully.
  • There is a delay between object creation time and time this object will be available via API. In reality this means that once you create a meeting, it will only show up in the meeting list (in the product configuration) in about one hour.
  • E-mail addresses used by your customers during the registration for other Adobe products may cause ‘conflicts’ where it would be impossible to register for Adobe Connect using that email, therefore the plugin will fail to create a user on AC server as well.