AI-Powered Business Automation

Turn Repetitive Customer Interactions Into Intelligent Automation

Custom AI ecosystems — voice phone agents, chatbots, and workflow automation — that integrate with the platforms your business already runs on, available 24/7 in any language.

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Book a Discovery Call
24/7
Automated Availability
3
Channels: Phone, DM, Messenger
5+
Specialized AI Agents
Languages Supported

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Luxury Tandoors


MAISONTURKIPATISSERIE
What We Build

Core Services

Custom AI systems that automate high-volume customer interactions while keeping your team in control of decisions that matter.

✦ Voice AI
📞

AI Voice Phone System

A multi-agent AI squad answers inbound calls 24/7. Specialized agents handle consultative sales, order tracking, and technical support — transferring between each other seamlessly. When AI cannot resolve an issue, a warm transfer with full call summary routes to your human team via SIP.

Vapi.aiGPT-4.1Deepgram STTMulti-agentWarm Transfer

🤖

AI Chatbots & Social Media Automation

Context-aware chatbots on Instagram DM and Facebook Messenger that understand your brand voice, handle product inquiries, process image attachments for visual product identification, and maintain per-user conversation memory across sessions — in any language.

InstagramFacebookMulti-languageImage RecognitionContext Memory

Workflow Automation

End-to-end automation of repetitive business processes — from DM responses to outbound order confirmation calls — orchestrated with n8n and connected to your existing tools, APIs, and communication channels.

n8nAPI IntegrationEvent-drivenWebhooks

✦ Voice AI
📲

Outbound Order Confirmation

When a new order is placed, the system automatically calls the customer to verify details and confirm the shipping address — timezone-aware, with retry logic, voicemail detection, and instant email alerts to your team for any modification requests.

Outbound CallingTimezone-awareRetry LogicWooCommerce

🔍

Intelligent Product Search

Your entire product catalog indexed in a Qdrant vector database with OpenAI embeddings. Customers find the right product via natural language — across voice and chat — even with misspellings, with live stock and pricing data synced automatically.

QdrantSemantic SearchRAGReal-time Inventory

🧑‍💼

Human-in-the-Loop Escalation

AI handles volume; your team handles judgment. Smart escalation routes warranty claims, delivery disputes, and complex orders to the right person — with full conversation context — via SIP transfer, email alerts, or your existing PBX system.

SIP / PBXCall SummaryEmail AlertsAudit Trail

Our Process

From Discovery to Deployment

A focused, efficient process that gets your automation live without enterprise bloat.

01

Discovery

We map your workflows, identify high-value automation opportunities, and define what success looks like across your channels.

02

Design

We architect the agent structure, select the right AI models for each task, and choose your deployment model — self-hosted or managed.

03

Build

Custom systems are built and integrated with your existing platforms — voice, chat, e-commerce, and CRM — tested against real scenarios.

04

Launch & Iterate

We go live, monitor performance, and continuously refine based on real interactions and your evolving business needs.

Flexible Deployment

Two Ways to Get Running

Whether you want full control on your own infrastructure or a hands-off subscription — we adapt to how your business operates.

Self-Hosted

On Your Infrastructure

We build and deploy everything on servers you own and control. Your data never leaves your environment, and you have full visibility into every component.

  • n8n hosted on your own server (DigitalOcean, AWS, etc.)
  • AI API keys registered under your own accounts
  • All data stays on your infrastructure
  • Full codebase ownership at project handoff
  • No ongoing dependency on Relit after delivery
  • Ideal for businesses with in-house technical teams
✦ Recommended — Managed Subscription

Single-Window Provider

We handle everything — infrastructure, updates, monitoring, and AI API costs — under one transparent monthly subscription. Enterprise-grade automation without the DevOps overhead.

  • We host and maintain n8n on our infrastructure
  • AI API usage billed transparently at cost — no markup
  • One monthly fee covers infrastructure, support & updates
  • System monitoring and uptime management included
  • No technical team required on your side
  • Scale up or down as your business needs change

Best for growing businesses

Under the Hood

Built on a Modern AI Stack

Every component is chosen because it is the best tool for the job — not the most hyped.

Orchestration

n8n Workflow Engine

Self-hosted workflow automation connecting every piece of your stack — APIs, databases, AI models, voice systems, and communication channels — with full visibility and control.

Self-hostedVisual FlowsOpen Source
Voice AI

Vapi.ai Multi-Agent Squad

Production voice AI platform powering our multi-agent phone systems. Handles call routing, agent transfers, voicemail detection, and SIP integration with existing PBX systems like Zadarma.

Multi-agentSIP TransferVoicemail Detection
Speech-to-Text

Deepgram Nova-3 + ElevenLabs

Multilingual speech recognition with Deepgram Nova-3 as primary and ElevenLabs Scribe V1 as fallback — ensuring accurate transcription across accents and languages.

MultilingualNova-3ElevenLabs Fallback
AI Models

Multi-Model Intelligence

We deploy Claude, GPT-4.1, and Gemini based on task strengths — GPT-4.1 for voice agents and tool calling, Claude for nuanced reasoning, Gemini where it excels — with no single-vendor lock-in.

ClaudeGPT-4.1Gemini
Memory & Search

Qdrant Vector DB + Redis

Qdrant powers semantic product search with OpenAI embeddings. Redis handles per-user conversation memory (3-day TTL) and high-speed session state and deduplication caching.

QdrantOpenAI EmbeddingsRedisRAG
Infrastructure

DigitalOcean + Traefik

Production-grade hosting with Traefik reverse proxy and automatic SSL — scalable, secure, and fully under client or Relit control depending on your chosen deployment model.

DigitalOceanTraefikSSLScalable
Works Where You Work

Connects to Platforms You Already Use

No ripping out existing tools. Our automation layers on top of the platforms your business runs on — amplifying what you already have.

See What We Can Connect

📸

Instagram

Automate DMs, story replies, and visual product identification at scale

👨

Facebook

Messenger conversations and page comments handled by AI

🛍

WooCommerce

Real-time product, inventory, order status, and shipping data

📞

Vapi.ai + Zadarma SIP

Voice AI calls with warm transfers to your existing phone system

📦

AfterShip

Carrier tracking, live delivery status, and exception handling

📊

Google Sheets & Gmail

Real-time call logging, audit trails, and operational email alerts

Why Relit

Built Different, By Design

We are not a SaaS platform. We build custom systems tailored to your business — and give you the keys.

🎯

Custom, Not Cookie-Cutter

Every system is purpose-built for your workflows, brand voice, and customers — not adapted from a generic template.

🔒

You Own Everything

Self-hosted deployments mean your data, your models, your infrastructure. No vendor lock-in, no surprise pricing.

🌍

Multilingual from Day One

AI that understands context across multiple languages — serve customers globally without building separate systems.

📞

Voice + Chat + Automation

Full-channel coverage: phone AI, Instagram, Facebook Messenger, and automated outbound — one interconnected ecosystem.

🤝

Humans Stay in Control

AI handles the volume; your team handles judgment calls. Built-in escalation keeps humans in the loop where it matters most.

💳

Transparent Pricing

On our managed plan, AI API costs are passed through at cost with full visibility. No hidden markups — ever.

Let’s Talk

Ready to Automate What’s Slowing You Down?

Tell us about your customer interaction volume and current pain points — we will show you exactly what is possible with AI automation for your business.

Email Us
See Our Process
hello@relit.ca →